Frequently Asked Questions (FAQ)

• Application Process
• Enrollment/Academic Status
• Award Letter/Summary
• Loan Process
• Purchasing Books
• Disbursement
• Scholarships
• Student Employment
• Veterans Benefits

Application Process

1. How can I apply for financial aid assistance?
   
   Apply online at FAFSA (Free Application for Federal Student Aid). First request a PIN for yourself (and your parents, if dependent) before applying. Florida Community College at Jacksonville’s school code is 001484.
   
   
2. Can international students apply for financial aid?
   
   Yes. However, international students must apply at their campus enrollment services/financial aid office.
   
   
3. How can I view the status of my financial aid file?
   
   Log on at Connections (Artemis) to view your personal FCCJ Web page and financial aid status. Click “financial aid” to view your financial aid status.
   
   
4. Artemis/Connections shows I’m missing a form, where can I get a copy of financial aid forms?
   
   It’s easy. Locate the financial aid form you need at the top right corner of your FCCJ personal Web page. Select “form” and print. Log on at Connections (Artemis).
   
   
5. Where do I submit my financial aid forms to complete my application?
   
   The choice is yours. Submit your financial aid forms at any FCCJ campus enrollment services office.
   
   
6. How can I claim “independent” status?
   
   Only one condition is required to claim “independent” status: Students 24 years of age OR married OR with dependent children OR other dependents OR U.S. veteran OR both parents deceased OR a ward of the court. All other students need their parent’s financial information to complete their financial aid form.
   
   
7. I never lived with my parents, how do I complete the FAFSA parent information section?
   
   Seek help. There are certain questions a campus financial aid advisor needs to ask you to determine your next step.
   
   
8. If my parents don’t provide there tax information can I still apply for financial aid?
   
   No, if you are a dependent student, you are required to provide your parent(s) tax information to complete the financial aid application.
   
   
9. What tax forms are needed to apply for financial aid?
   
   You will need your tax return and W-2s from the previous year to complete the financial aid application.
   
   
10. If I didn’t file taxes can I still apply for financial aid?
    
    Yes, if you or your parents are not required to file a tax return by IRS guidelines, you may still complete the financial aid application.
    
    
11. Why does it take so long for the financial aid application to be completely processed?
    
    Once you have completed the financial aid application, your information will be downloaded from FAFSA by FCCJ. If your file is selected for verification, you will be required to submit additional documents/forms to complete your file. The verification process can take up to 30 days to complete. The verification process does not start until all requested documents have been submitted.
    
    
12. What is verification? And why was I selected?
    
    Verification requires you to submit supporting tax returns, W-2s, and other requested documentation used to complete your financial aid application. Once all requested documents are submitted to the financial aid office, the documents are reviewed for accuracy and compared against information reported on the financial aid application to insure accuracy of information reported. Verification can take up to 30 days. Thirty percent of students that apply for financial aid are randomly chosen for verification.
    
    
13. What is the Letter of Non-filling? Where do I obtain this letter?
    
    A Letter of Non-filing is a document you obtain from the IRS that verifies you did not and were not required to file a tax return. You may obtain a Letter of Non-filing (4506-T) request form from the IRS Web site or call the IRS at 1.800.829.1040.