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This certificate provides individuals with the skills needed to qualify for positions such as data entry clerk, receptionist, customer service representative, or to provide additional training for individuals previously or currently employed in these occupations.
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OST 1100 Keyboarding/Introduction to Word Processing (3) |
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CGS 1570 Microcomputer Applications (3) |
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OR CGS 1100 Microcomputer Applications for Business and Economics (4) |
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OST 1581 Professional Development in the Work Environment (3) |
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OST 1384 Introduction to Customer Service (3) |
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Credit Hours: 12 |
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Total Credit Hours: 12 |
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Contact: |
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Sandra Beck, Downtown Campus, sbeck@fccj.edu 904.633.5950 |
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Total Tuition and Fees: |
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Estimated tuition* is $700 (for Florida residents as of 7/03)
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