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Florida Community College 2003-04 Programs of Study
Technical Certificate
Information Technology Technician (Desktop Support) (6145)
  Desktop support work involves installing, configuring, repairing, and managing computer hardware and software, often in a networked environment. In this program, students gain the basic skills and knowledge required to work as an entry-level microcomputer technician or desktop support specialist. Students may also take advantage of credit-by-certification gaining credit for equivalent certifications already attained.
  Certification and Licensing:
Because many of the courses in this technical certificate are taught using certification materials, with additional study, students have the added opportunity of pursuing industry recognized certifications such as CompTIA's A+ Microcomputer Technician certification and Microsoft's Certified Professional (MCP) certification.
  Articulations:
All courses in this technical certificate are also included in the Information Technology Management (Systems Administrator) technical certificate and the Networking Services Technology A.S./A.A.S. degree. This means that students have the option of applying all the coursework completed in this program towards a more advanced technical certificate and an associate degree.
 
  Professional Courses:
  CGS 1060 Introductory Computer Concepts (3)
    OR CGS 1570 Microcomputer Applications (3)
  CGS 1071 Network Technician Foundations (3)
  CGS 1824 Internet Foundations (3)
  CDA 1302 Hardware Configuration (3)
  CDA 1403 Software Configuration (3)
  CEN 1300 Microsoft Desktop Administration (3)
  CEN 1304 Microsoft Server Administration (3)
  Credit Hours: 21
 
  Total Credit Hours: 21
 
 
 
  Need More Information?
  Contact:
  David Langell, South Campus, dwl@fccj.edu 904.646.2313
 
 
 
  Total Tuition and Fees:
  Estimated tuition is $1,300 (for Florida residents, based on fees as of 7/03)

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